The lobby area of the Holiday Inn Des Moines-Downtown-Mercy Campus has been nicely updated, creating a welcoming atmosphere. My room was clean and comfortable, and I appreciated the staff’s attentiveness during my stay.

Improved accessibility for elderly guests would be beneficial.

Our stay at Holiday Inn in Des Moines felt comfortable and safe, with friendly staff making check-in smooth. The location near the hospital was convenient. However, the parking situation was a bit challenging with the lot closed. Overall, I enjoyed my time here while exploring.

The lobby area of the Holiday Inn Des Moines-Downtown-Mercy Campus has been nicely updated, creating a warm and welcoming atmosphere. My room was clean and comfortable, offering a great night's sleep. The staff were attentive and helpful throughout my stay.

Improved accessibility for elderly guests would be beneficial.

The room was clean, but the noise from the highway was disturbing.

The location was ideal, right next to the hospital. My room was clean and comfortable for my stay. I appreciated the tasty dinner options available. Staff members were friendly and accommodating, making check-in easy. I felt safe and well cared for during my visit. 😊

i had a pleasant stay at holiday inn. the staff was very nice once we made it inside, and my room was clean. it’s super close to a hy-vee, which was really convenient for snacks. i loved that the hotel has a shuttle service, making it easy to get around. overall, a great experience!

totally recommend

I recently enjoyed my stay at the Holiday Inn in Des Moines. The clean room provided a comfortable retreat after a long drive, and the attentive staff made check-in a breeze. Minor hiccups with the coffee availability didn't overshadow my overall positive experience.

The hotel is conveniently located near Hy-Vee Hall, making it easy for me to attend events. My room was clean and had a comfortable bed. The meals offered were tasty, and the shuttle service to the hall was really helpful. However, the reception staff could use better training. I encountered a rude employee who spoke too fast on the phone and hung up on me multiple times. I had to wait 45 minutes for a shuttle. While the drivers were great, I felt it should have been smoother. The parking situation also wasn't ideal, which was a bit annoying. I enjoyed my stay overall, but these areas could definitely be improved.

great access to parks and the farmers' market for strolls

I had a lovely stay, as the staff were really friendly and I appreciated the cleanliness of my room. the hotel is conveniently close to beautiful parks and just a short walk to the Downtown Farmers' Market, making my weekend strolls extra enjoyable.

I had a wonderful stay at the Holiday Inn Des Moines-Downtown-Mercy Campus, An Ihg Hotel. The lobby was beautifully updated, creating a welcoming atmosphere right from the start. My room was clean and comfortable, offering a restful night’s sleep after a long day. The staff was attentive and helpful throughout my stay, making me feel valued.

Parking could be tricky during busy times.

The lobby area of the Holiday Inn Des Moines-Downtown-Mercy Campus has been nicely updated, creating a warm and welcoming atmosphere. My room was clean and comfortable, and the staff were attentive and helpful throughout my stay.

Improved accessibility for elderly guests would be beneficial.

The hotel offers clean rooms and a friendly staff, which made the experience enjoyable. However, the outdated decor and heat issues were disappointing. The restaurant staff was welcoming, but be aware that the breakfast isn’t complimentary, which was a letdown during my stay.